End-User Development

Contents

Preface

Acknowledgments

Chapter 1 End-User Development: An Emerging Paradigm

References

Chapter 2 Psychological Issues in End-User Programming

1. Introduction

2. End-User Developers as Natural Programmers

3. User Perspectives on EUD Technologies

4. Theoretical Perspectives

5. Practical Usability Approaches to EUD

6. End-User Software Engineering

7. Conclusion

References

Chapter 3 More Natural Programming Languages and Environments

1. Introduction

2. Why Natural Might be Better for End-User Developers

3. Survey of Earlier Work

4. Initial User Studies

5. Studying the Construction of Sets

6. Hands Environment and Language

7. Evaluation of the Hands Environment and Language

8. Current Work

9. Conclusions

Acknowledgments

References

Chapter 4 What Makes End-User Development Tick?

1. Introduction

2. Agentsheets

3. Syntactic Guidelines

4. Semantic Guidelines

5. Pragmatic Guidelines

6. Conclusions

Acknowledgment

References

Chapter 5 An Integrated Software Engineering Approach for End- User Programmers

1. Introduction

2. Related Work

3. Wysiwyt Testing

4. Assertions

5. If we Build it, will they Come?

6. Fault Localization

7. Concluding Remarks

Acknowledgments

Appendix A: WYSIWYT Scenarios in Excel

References

Chapter 6 Component-Based Approaches to Tailorable Systems

1. Introduction

2. Component Model and Tailoring Platform

3. User Interface

4. Cooperative Tailoring

5. Related Work

6. Conclusion

References

Chapter 7 Natural Development of Nomadic Interfaces Based on Conceptual Descriptions

1. Introduction

2. Related Work

3. Criteria for Obtaining Natural Development Environments

4. The Many Views on an Interactive System

5. Teresa: An Authoring Environment for Ubiquitous Interfaces

6. An Example of Application

7. Conclusions

Acknowledgments

References

Chapter 8 End User Development of Web Applications

1. Introduction

2. Related Work

3. A User-Centered Approach to Web Development Tools

4. Needs Analysis for EUDWeb

5. Challenges Faced by Web Developers

6. Cataloguing Key Components of Web Applications

7. Analysis of State-of-the-Art Tools

8. End UsersÌ Understanding of Web Development

9. Prototyping and Evaluating EUDWeb Tools

10. Summary and Conclusions

Acknowledgements

References

Chapter 9 End-User Development: The Software Shaping Workshop Approach

1. Introduction

2. Phenomena Affecting the HumanÒComputer Interaction Process

3. Domain-Expert UsersÌ EUD Activities

4. SOFTWARE SHAPINGWORKSHOPS

5. SSWs for a Medical Domain

6. Related Work

7. Conclusions

Acknowledgments

References

Chapter 10 Participatory Programming: Developing Programmable Bioinformatics Tools for End-Users

1. Introduction

2. Problem Description

3. Approach: Participatory Programming

4. Biok: Biological Interactive Object Kit

5. Reports on the Uses of the Prototype

6. Between End-User Programming and Open Systems: A Final Reflection

7. Conclusion

Acknowledgments

References

Chapter 11 Challenges for End-User Development in Intelligent Environments

1. Introduction

2. The Wake-Up Experience

3. Evaluation

4. A Context-Aware Remote Control

5. Conclusion

References

Chapter 12 Fuzzy Rewriting

1. Introduction

2. Related Works

3. Fuzzy Rewriting

4. Viscuit

5. Execution Examples

6. Matching and Generating Objects

7. Consideration

8. Conclusion

Acknowledgment

References

Chapter 13 Breaking It Up: An Industrial Case Study of Component- Based Tailorable Software Design

1. Introduction

2. Concepts for Component-Based Tailorability

3. Case Study

4. Conclusion

References

Chapter 14 End-User Development as Adaptive Maintenance

1. Introduction

2. Experiences

3. Challenges, Problems, and Solutions

4. Conclusion

Acknowledgments

References

Chapter 15 Supporting Collaborative Tailoring

1. Introduction

2. The Collaborative Dimension of Tailoring Activities

3. Support for Collaborative Tailoring in ÏShared UseÓ Scenarios

4. Support for Collaborative Tailoring in ÏShared ContextÓ Scenarios

5. Support for Collaborative Tailoring in ÏShared ToolÓ Scenarios

6. Collaborative Tailoring of and in ÏShared InfrastructuresÓ

7. From Collaborative Tailoring to Appropriation Support

8. Conclusion

References

Chapter 16 EUD as Integration of Components Off-The-Shelf: The Role of Software Professionals Knowledge Artifacts

1. Background and Motivations

2. Knowledge Artifacts Supporting Professional Design

3. Applying Professional Knowledge Artifacts in EUD

4. Concluding Remarks

References

Chapter 17 Organizational View of End-User Development

1. Introduction

2. Data Collection

3. Areas of Concern and Emergent Themes

4. Strategies for Managing the Integration of EUD

5. Conclusion

APPENDIX A: Questionnaire Results and Relationship with Survey Objectives

APPENDIX B: Histograms of Responses

APPENDIX C: End User Development Perceptions Questionnaire

Acknowledgments

References

Chapter 18 A Semiotic Framing for End-User Development

1. Meeting End-UsersÌ Expectations

2. Usability Challenges and EUD

3. A Semiotic Account of Meaning for Humans and Computers

4. Meeting the UserÌs Intent Through EUD

5. Final Discussion

Acknowledgments

References

Chapter 19 Meta-design: A Framework for the Future of End- User Development

1. Introduction

2. The Rationale for Meta-Design

3. A Conceptual Framework for Meta-Design

4. Environments Supporting Meta-Design

5. Application of Meta-Design Approaches

6. Findings and Challenges for The Future

7. Conclusions

Acknowledgments

References

Chapter 20 Feasibility Studies for Programming in Natural Language

1. Introduction

2. Feasibility Study

3. Designing Dialogue Management for Natural Language Programming

4. Designing Natural Language Understanding for Programming

5. Annotation Interfaces

6. Note

7. Conclusion

Acknowledgments

References

Chapter 21 Future Perspectives in End-User Development

1. Introduction

2. How to Carry on With EUD

3. An EUD-Roadmap to an Information Society With Empowered End- Users

4. Conclusion

Acknowledgments

References

Index