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Enabling a Simulation Capability in the Organisation
von: Andrew Greasley
Springer Verlag London Limited, 2008
ISBN: 9781848001695, 166 Seiten
Format: PDF, OL
Preis: 149,75 EUR
Preface
7
Acknowledgements
9
Contents
11
1 Introduction to Simulation
15
Introduction
15
What is Simulation Modelling?
15
Simulation and Variability
16
Why Use Simulation?
18
Disadvantages of the Simulation Method
19
Summary
20
References
20
2 The Usage of Simulation
21
Introduction
21
Published Surveys of the Use of Simulation
21
A Survey of Simulation Use in the UK
23
Where in the Organisation is Simulation Used?
26
Modelling Human Behaviour with Simulation
27
Summary
31
References
32
3 Acquiring the Resources for Simulation
35
Introduction
35
Steps in Introducing Simulation
35
4 Steps in Building a Simulation Model
45
Introduction
45
1. Formulate the Simulation Project Proposal
45
2. Data Collection
53
3. Process Mapping
55
4. Modelling Input Data
56
5. Building the Model
58
6. Validation and Verification
58
7. Experimentation and Analysis
62
8. Presentation of Results
68
9. Implementation
69
Summary
71
References
71
5 Enabling Simulation – Simulation and Process Improvement Methodology
73
Introduction
73
Case Study 1 A Redesign of a Road Traffic Accident Reporting System Using Business Process Simulation
75
Case Study 2 Using Business Process Simulation Within a Business Process Reengineering Approach
81
Case Study 3 Process Improvement Within a HR Division at a UK Police Force
89
Summary
97
References
99
6 Enabling Simulation – Qualitative Simulation
103
Introduction
103
Case Study 4 Using Simulation Modelling to Assess Service Reliability
103
Case Study 5 The Case for the Organisational Use of Simulation
111
Case Study 6 Using Simulation for Facility Design
120
Summary
129
References
130
7 Enabling Simulation – Simulation and OR Techniques
133
Case Study 7 A Simulation Analysis of Arrest Costs
135
Case Study 8 Using System Dynamics in a Discrete-event Simulation Study
144
Case Study 9 The Use of Data Envelopment Analysis in a Discrete- event Simulation Study
155
Summary
159
References
160
Index
165
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