Suchen und Finden
Service
Satisfying the Customer. Quality Management and Service Provision
Benaiah Mayabi
Verlag GRIN Verlag , 2018
ISBN 9783668667846 , 14 Seiten
Format PDF
Kopierschutz frei
Geräte
Essay from the year 2018 in the subject Business economics - Business Management, Corporate Governance, , language: English, abstract: Businesses have to continue improving the quality of their goods or services to meet the needs of their clients. There are a number of things that determine the quality of such goods or services and one of them is quality management. The process of quality management, if improperly handled may affect a business' quality and negatively leading to losses. This paper therefore provides an overview of a number of things related to quality management in organizations and how they may help or destroy a business.
Service
Shop