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Coordination of Service Offshoring Subsidiaries in Multinational Corporations
Matthias Daub
Verlag Gabler Verlag, 2009
ISBN 9783834984326 , 436 Seiten
Format PDF, OL
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Geräte
Vorwort der Herausgeber
6
Preface
7
FOREWORD
8
PREFACE
10
BRIEF CONTENTS
12
CONTENTS
13
FIGURES
21
TABLES
23
ABBREVIATIONS
25
1 INTRODUCTION – APPROACHING SERVICE OFFSHORING
26
2 THEORETICAL FOUNDATIONS – DEVELOPING BUILDING BLOCKS OF SERVICE OFFSHORING TYPOLOGY
39
3 RESEARCH MODEL AND PROPOSITIONS – DERIVING TYPOLOGY DIMENSIONS FROM ORGANIZATIONAL THEORIES
107
4 A TYPOLOGY OF SERVICE OFFSHORING SUBSIDIARY – COMBINING BUILDING BLOCKS AND DIMENSIONS
157
5 METHODOLOGY – PREPARING AND CONDUCTING QUALITATIVE RESEARCH
174
6 RESULTS – PRESENTING FOUR CASE STUDIES OF SERVICE OFFSHORING SUBSIDIARIES IN EASTERN EUROPE
224
7 DISCUSSION – FINDINGS FROM CROSS-CASE ANALYSIS AND BEYOND
359
8 CONCLUSIONS – WHAT WE HAVE LEARNED, WHAT WE HAVE NOT LEARNED, AND WHAT MIGHT COME NEXT
394
APPENDICES
404
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