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IS Offshoring - Essays on Project Suitability and Success. (ebs-Forschung Schriftenreihe der European Business School Schloß Reichartshausen, Band 73)
Foreword
6
Preface
7
Table of Contents
8
Introduction
10
IS Offshoring: A Systematic Review of the Literature*
12
Table of Contents
14
Figures and Tables
16
A Introductions
18
A.1 Background and Motivation
18
A.2 Paper Structure
19
B Conceptualization of IS Offshoring
20
B.1 Definition
20
B.2 Relation to IS Outsourcing
22
B.3 History and Current Development
23
C Methodology
25
C.1 Review Approach Overview
25
C.2 Literature Retrieval
25
C.3 Literature Item Exclusion
27
C.4 Literature Categorization Framework
28
C.5 Research Validity
32
D Results
34
D.1 Selection of Relevant Literature
34
D.2 Descriptive Analysis of Relevant Literature
34
D.3 Findings along IS Offshoring Stages
38
E Discussion of Findings and Implications for Future Research
57
E.1 Research Design
57
E.2 IS offshoring Stages
57
F Conclusions
59
Appendix
60
Literature Categorization
60
Annotated Bibliography
63
References
71
Offshore Suitability: Criteria for Selecting IS Applications or Projects for Offshoring*
76
Table of Contents
78
Figures and Tables
80
A Introductions
81
A.1 Background and Motivation
81
A.2 Research Questions
82
A.3 Research Focus
82
A.4 Paper Structure
83
B Theoretical Frame and Prior Research
84
B.1 Theory-Derived Selection Criteria
84
B.2 Prior Research on Selection Criteria
87
B.3 IS Offshoring Expertise Frameworks
89
C Methodology
93
C.1 Research Approach
93
C.2 Research Design
93
D Data Collection
95
D.1 Expert Interviews and Case Samples
95
D.2 Survey
97
E Analysis
99
E.1 Expert Panel
99
E.2 Selection Criteria
101
E.3 Comparison with Prior Research on Selection Criteria
107
E.4 Comparison with Theoretical Views
109
E.5 Criteria Contribution to Offshoring Success
111
E.6 Criteria Importance in Relation to Offshoring Expertise
113
F Conclusions
120
F.1 Main Contributions
120
F.2 Limitations
121
F.3 Opportunities for Future Research
122
Appendix
123
Literature-Derived Offshore Selection Criteria
123
Company Lists
124
Cover Letter as Used in XING
130
Characteristics of All Interviewed Experts in Comparison to the Subset of Ex-perts who Answered Research Phase Two’s Survey
131
Interview Guideline
132
List of Interviewed Experts and Corresponding Companies
133
Survey
135
Variable Naming
139
Descriptive Statistics
140
References
143
Determinants of Success in IS Offshoring Projects*
147
Table of Contents
149
Figures and Tables
152
A Introductions
156
A.1 Background and Motivation
156
A.2 Research Questions
157
A.3 Research Focus
158
A.4 Paper Structure
158
B Theoretical Foundations
159
B.1 IS Offshoring Implementation Process
159
B.2 Reference Theories for Success Determinants3
161
C Research Model
162
C.1 Overview
162
C.2 Offshore Project Success
162
C.3 Exogenous Determinants of Offshore Project Success
163
C.4 Endogenous Determinants of Offshore Project Success
165
D Methodology
169
D.1 Research Approach
169
D.2 Research Design
169
D.3 Measurement Instrument
169
D.4 Statistical Procedures
177
E Data Collection
179
E.1 Data Source
179
E.2 Response Rate
180
F Analyses and Results
182
F.1 Response Structure
182
F.2 Descriptive Analyses
184
F.3 Offshore Project Success Analyses of Variances
205
F.4 Structural Equation Model Analysis
229
G Discussion of Results
250
G.1 Exogenous Determinants of Offshore Project Success
250
G.2 Endogenous Determinants of Offshore Project Success
252
H Conclusions
254
H.1 Contributions
254
H.2 Managerial Implications
254
H.3 Limitations
255
H.4 Directions for Future Research
255
Appendix
257
Test of Normality
257
Test for Differences between Early and Late Responders
258
E-Mail Text: First Contact Round
259
E-Mail Text: Reminder Round
260
Survey Instrument
261
Classification: Near- and Offshore Countries
274
Pre-Test of Research Model
275
Analyses of Mediating and Moderating Effects between Constructs PROKNW and ACHKNW
295
Cross-Loadings of Constructs
296
References
297
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