Strategy, Organization and Performance Management: From Basics to Best Practices

Table of Contents, Preface and Index

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The Challenge of Organization Management : 1 Organizations, Teams, and Individuals make the Difference

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The Challenge of Organization Management : 2 Optimizing Value Chains

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The Challenge of Organization Management : 3 Economic Downturns and their Implications

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Strategic Direction Setting: Organizational Context: 4 The Framework of Organizational Effectiveness

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Strategic Direction Setting: Organizational Context: 5 Purpose, Mission, Goals and Values

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Strategic Direction Setting: Organizational Context: 6 Organizational Culture, Strategic Capabilities and Fairness

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Strategic Direction Setting: Organizational Context: 7 Organizational Flexibility

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Strategic Alignment: Key Design & Delivery Elements: 8 Basic Organizational Structures

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Strategic Alignment: Key Design & Delivery Elements: 9 Complex Organizational Structures

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Strategic Alignment: Key Design & Delivery Elements: 10 International Structures

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Strategic Alignment: Key Design & Delivery Elements: 11 Corporate Structures and Partnerships

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Strategic Alignment: Key Design & Delivery Elements: 12 Emerging Structures: Shared Services, Offshoring and Business Process Outsourcing

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Strategic Alignment: Key Design & Delivery Elements: 13 Core Processes

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Strategic Alignment: Key Design & Delivery Elements: 14 Subprocesses

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Strategic Alignment: Key Design & Delivery Elements: 15 Decision-Making Capabilities and RACI Matrix

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Strategic Alignment: Key Design & Delivery Elements: 16 Information Technology

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Strategic Alignment: Key Design & Delivery Elements: 17 Team and Individual Capabilities

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Strategic Control: Performance Management and Target Setting: 18 Balanced Scorecard

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Strategic Control: Performance Management and Target Setting: 19 Value-Added Performance Measurement Systems

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Strategic Control: Performance Management and Target Setting: 20 Integrated Strategic Measures (ISM)

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Strategic Control: Performance Management and Target Setting: 21 Best Practices in Reporting

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Strategic Control: Performance Management and Target Setting: 22 Planning and Target Setting

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Strategic Control: Performance Management and Target Setting: 23 Benchmarks and Best Practices

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Case Studies for Designing Effective Organizations: 24 More Entrepreneurship through Organizational Design - The North American Railroad Case

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Case Studies for Designing Effective Organizations: 25 Streamlining Corporate Functions to survive - The Telecommunication Supplier Case

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Case Studies for Designing Effective Organizations: 26 Process acceleration and streamlining through a new "Sense of Urgency" - The Automotive Case

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Case Studies for Designing Effective Organizations: 27 Mastering the Planning Challenge

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Case Studies for Designing Effective Organizations: 28 Effective strategy execution through Integrated Strategic Measures - The German Gearbox and Transmission Manufacturer Case

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