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The Solution-Focused Approach developed by Steve de Shazer and Insoo Kim Berg has been well established across many areas of society. In this book, the practical uses of solution-focused work in companies and management are shown. By means of conceptual contributions, as well as many case studies and projects in practice, current developments in Leadership, Marketing and Sales, Project Management, Work Design, Human Resources, Organisational Development and Learning, Training and Coaching, as well as Conflict Management are described. In addition, we also present empirical studies on the effect of solution-focused work in enterprises.
Günter Lueger looks for opportunities to do things in management differently. He specialises in designing and redesigning management instruments and paper work in companies in a solution-focused way. Innovations include Solution Focused Rating (SFR) and Solution-focused Management Instruments, like FMT, which allow more appreciative assessments and analysis in organisations (www.solutionmanagement.net, www.fit-management.at).
Hans-Peter Korn started to work as a scientist (PhD) in nuclear physics. He was then active in line- and project-management on different levels in power plant engineering, the financial industries, air transport industries and software engineering. Fascinated with systemic and solution-focused management in theory and practice, he started his own business as an OD- and PD-consultant (www.korn.ch).
Keywords: solution-focused approach, solution-focused management, solution orientation, consulting, coaching, change management